An exhilarating basketball game experience should not be marred by disruptive issues like NBA 2K24 crashing, freezing, or even refusing to launch. If you’re wrestling with these challenges, you’ve landed on the right page. We’ll dive into a detailed guide to help you overcome these hiccups and restore your gaming experience.
Set Your Stage Right: Meet the System Requirements
Before we begin, let’s make sure your gaming rig is up to the task. NBA 2K24 is a demanding game and your system must meet the minimum requirements to run it smoothly. Let’s take a closer look:
- Operating System
: Windows 10 64-bit or Windows 11 64-bit - CPU
: Intel Core i3-2100/ AMD FX-6200 (Support for SSE 4.2 and AVX required) - RAM
: 6 GB - Graphics Card
: NVIDIA GeForce GT 450 1GB/ ATI Radeon HD 7770 1 GB or better - DirectX
: Version 11 - Internet
: Broadband Connection - Storage
: 150 GB free space - Sound Card
: DirectX 9.0x compatible
Step 1: Fixing the Game Files
Corrupted or missing game files can cause NBA 2K24 to crash. Thankfully, Steam has a feature to verify and repair these files.
- Open your Steam Library.
- Right-click on NBA 2K24.
- Navigate to Properties.
- Select the Local Files tab.
- Click Verify Integrity of Game Files.
Steam will now scan and replace any missing or corrupted files, potentially resolving the issue.
Step 2: Graphics Drivers Update
Outdated graphics drivers are a common cause of game crashes and freezes. Ensuring your GPU has the latest drivers can prevent NBA 2K24 from crashing.
Depending on your GPU, follow the steps below:
NVIDIA Graphics Cards:
- Right-click on your desktop.
- Select NVIDIA Control Panel.
- Go to Drivers.
- Click Check for Updates.
Or manually update by visiting the NVIDIA Driver Downloads page.
AMD Graphics Cards:
- Right-click on your desktop.
- Choose AMD Radeon Settings.
- Navigate to System.
- Go to the Software tab.
- Click Check for Updates.
Or manually update by heading to the AMD Driver and Support page.
Intel Integrated Graphics:
- Right-click on your desktop.
- Choose Graphics Properties.
- Click Options and Support.
- Then, click Information Center.
- Compare your driver version with the latest available on the Intel website.
You can manually download Intel drivers from Intel’s Driver & Support Assistant.
Step 3: Enforce the Dedicated GPU Usage
If you’re using a laptop, sometimes the game defaults to use the integrated GPU, which is less powerful. Forcing the game to use the dedicated GPU can enhance performance and help prevent NBA 2K24 from crashing.
- Right-click on your desktop.
- Open Display Settings
- Navigate to Graphics settings.
- Click Browse under the “Classic Apps” section.
- Locate the NBA 2K24 executable and add it.
- Set the GPU preference to High Performance.
Step 4: Update Your Operating System
An outdated operating system can also cause game crashes. Regularly updating your system can help prevent these issues.
- Open Settings.
- Select Update & Security.
- Click Check for Updates.
Step 5: Install DirectX and Visual C++ Redistributables
Some games, including NBA 2K24, may not launch due to missing software essentials like DirectX and Visual C++ Redistributables. Make sure these are installed on your system.
- DirectX
: Download here - Microsoft Visual C++ Redistributable packages for Visual Studio 2015, 2017, 2019, and 2022
: Download here
Step 6: Run NBA 2K24 as Administrator
Some game files require administrative permission to run smoothly, which can be a simple fix for NBA 2K24 crashing.
- Right-click on the NBA 2K24 shortcut.
- Go to Properties.
- Click on the Compatibility tab.
- Tick the box for “Run this program as an administrator”.
Step 7: Shut Down Background Applications
Too many running applications in the background can use up system resources that your game needs for a smooth run.
- Press Ctrl + Shift + Esc to open the Task Manager.
- Right-click and end tasks for any nonessential applications.
Step 8: Repair Corrupt System Files
If NBA 2K24 keeps crashing, it could be due to corrupt system files on your computer. Repairing these files is easier than you might think.
- Type cmd in the Windows search bar.
- Right-click on ‘Command Prompt’ and select Run as administrator.
- * Note: You must run Command Prompt as an administrator for this task.
- In the Command Prompt window, type sfc /scannow and press Enter.
- The System File Checker will scan and replace corrupted files with a cached copy in your system.
- Once the scan is complete, restart your computer
to ensure all changes take effect.
Step 9: Adjust Your Graphics Settings
High graphics settings can cause the game to crash. A quick adjustment can often solve the problem.
- Launch NBA 2K24.
- Navigate to Graphics Settings.
- Lower your graphics settings, activate VSync, and set your monitor refresh rate to 60 Hz.
With these steps, your NBA 2K24 experience should be free of crashes and freezes, and the game should launch as smoothly as a perfect slam dunk!